All prices are quoted in US funds. We accept Visa, Mastercard , American Express, Discover and Paypal. Purchaser is responsible for product cost, taxes and/or shipping costs if applicable. Charges will be applied to purchaser account after submitting acceptable payment in the checkout screen. No charges prior to completing the sales transaction in the checkout screen.
Due to the unique composition of natural wood, the grain patterns and colors can vary from what is pictured on the website. If a specific item is requested please email info@cjwoodworks.com prior to your purchase.
This Web site may contain errors or inaccuracies as some information contained herein may not be current. CJ Wood Works reserves the right to correct any errors, inaccuracies or omissions,(including but not limited to pre or post order submission) and to change or update information at any given time without prior notice. Detroit Tray is not responsible for typographical errors, omissions, description changes, or price discrepancies. Please note that such errors, changes, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order placed based on incorrect pricing, improper description, or inaccurate availability information.
Free shipping in the continental United States. International shipping is paid by the customer. To receive a shipping rate internationally contact us at info@cjwoodworks.com prior to your purchase. Shipping Time
We process orders for shipment generally within 24hrs of a product that has available inventory once payment is completed. Backordered items may be subject to material availability. Purchaser can inquire at info@cjwoodworks.com prior to placing an order. Backordered items taking longer than 30 days are available for a full refund.
Damage claims should be made within the 3 days of receipt of goods by emailing info@cjwoodworks.com. Damaged or incorrectly shipped (our fault) goods will be exchanged promptly and at no cost to the purchaser. Our return policy allows for a refund within 30 days of receipt of goods, provided they are returned to us unused, and in the original packaging. A 25% re-stocking fee applies to all returned goods. Freight charges are non-refundable and in the case of returned goods, the responsibility of the purchaser.
30 Day Warranty Against Manufacturer defects. Excludes customer damages to the product such as moisture or abuse above and beyond the function of the product.
Reconditioning is available for $25 and shipping is paid by the customer. This includes re-sanding the product and re-sealing with food grade oil. Service does not include repairs to the product from damages. If there are damages caused by the customer that are in needs of repair contact info@cjwoodworks.com to receive a quote.
We have created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website. We use your IP address to help diagnose problems with our server, to administer our website and to track our marketing efforts. Our site uses cookies to keep track of your shopping cart. This site contains links to other sites. We are not responsible for the privacy practices or the content of such websites. Information We Collect: All information is used internally, we DO NOT sell or distribute it to anyone outside our business in any form other than as deemed necessary to process payments and orders, AND verify credit card information. Our site uses a form for customers to request information, products and services. We collect visitor’s contact information (like their email address) and financial information (like their account or credit card numbers for ordering). Contact information from the form is used to send orders and information about our company to our customers. The customer’s contact information is also used to get in touch with the visitor when necessary. Financial information that is collected is used to bill the user for products and services only.
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